L’Elegant Hotels & Banquets (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website (www.leelegant.com) and our physical banquet hall services.

By using our services, you agree to the collection and use of information in accordance with this policy

1. Information We Collect

a. Personal Information

When you make a reservation, contact us, or use our services, we may collect personally identifiable information such as:

• Name
• Email address
• Phone number
• Address

b. Usage Data

We may collect information on how our website is accessed and used, including

• IP address
• Browser type and version
• Pages visited on our website
• Date and time of visit
• Time spent on pages
• Diagnostic and technical data

c. Cookies & Tracking Technologies

Our website may use cookies, tracking pixels, and similar technologies to enhance user experience, analyze trends, and improve services. You can choose to disable cookies in your browser settings, but some parts of the website may not function properly.

2. How We Use Your Information

We use collected information for purposes including:

• To provide and maintain our services
• To notify you about changes to our services
• To enable interactive features on our website
• To provide customer support
• To analyze and improve our services
• To monitor usage and detect/prevent technical issues
• To send promotional and marketing communications (with your consent)
• To fulfill any other purpose for which you provide the data

3. Sharing Your Information

We do not sell or trade your personal information. We may share data only in the following cases:

• Service Providers:Third-party vendors who perform tasks on our behalf (e.g., payment processors, hosting providers). They are bound by confidentiality obligations.
• Legal Requirements: If required by law or government authorities.
• Business Transfers: In case of a merger, acquisition, or sale of assets, user information may be transferred.
• Third-Party Links: Our website may contain links to third-party websites. We are not responsible for their privacy practices.

4. International Data Transfers

If your information is transferred or stored outside of India (e.g., by third-party service providers), we ensure that appropriate safeguards are in place to protect your data.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once no longer needed, your information will be securely deleted.

6. Security of Your Information

We use commercially acceptable measures to protect your data. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

Depending on your location, you may have the following rights:

• Right to access your personal data.
• Right to rectification (correct inaccurate data)
• Right to erasure (request deletion of your data)
• Right to restrict processing
• Right to object to processing
• Right to data portability

We will respond to your request within one month. To exercise these rights, please contact us (see Section 10).:

8. Children’s Privacy

Our services are not directed to individuals under the age of 13 (or 16 in some regions). We do not knowingly collect personal data from children. If we learn that a child has provided us with personal data, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. You are encouraged to review this policy periodically.

10. Contact Us

For any questions, concerns, or to exercise your data protection rights, please contact us at:

10. Contact Us

L’Elegant Hotels & Banquets
📍 28/1/5-6 Site IV, Industrial Area, Sahibabad, Ghaziabad, 201010 U.P
📧 leelegantfb@gmail.com
📞 8595455239